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What's in this article:
- How does it work?
- Good to know
The View My Booking technology provides a quick and simple way for customers to view their bookings online.
Customers live busy lives and it's easy for them to lose track of booking details and order confirmation emails. Traditionally, customers would need to contact your customer services to resend those details, which can be a time and labour intensive process.
With our View My Booking feature, customers are able to log into their account on the site, and review historical bookings themselves.
How does it work?
The customer signs in to their account, to select "My Bookings"
The customer selects the booking they want to review
The customer can select any of the options provided
Good to know
- The customer can view the booking confirmation
- The customer can resend the booking confirmation to themselves
- The customer can make an outstanding balance payment
- The customer can contact customer services if required