Estimated reading time: 2 minutes
What's in this article:
- How does it work?
- Step 1 - The customer conducts a search
- Step 2 - Customer reviews and selects required extras
- Step 3 - The Extras are added to the customers basket
- Good to know
The travel Extras technology enables you to cross sell additional products to customers, as part of the booking journey.
Finding, acquiring and converting new customers can be hard.
It's been said that it's easier to sell additional products to existing customers, than it is to go out and find new ones.
So repeat business from exisiting customers is one thing, but what if there was a way to increase the basket size of each customer?
Well you can with our Travel Extras.
Travel Extras are displayed to customers as part of the booking journey, just before they reach the payment page.
Here they can be presented with a selection of products, such as:
- Travel Insurance
- Hire Cars
- Airport Parking
- Airport Lounges
These products can be provided via XML supplier integrations or you can add your own range of additional extras manually.
How does it work?
Step 1 - Customer conducts a search
The customer completes a search and reaches the "Extras" page in the booking journey
Step 2 - Customer reviews and selects required extras
The customer can review the optional extras, and add them to their basket
Step 3 - Extras are added to he customers basket
The extra products are added to the "basket" and the order total is updated automatically
Here's a quick video...
Good to know
- Extras supplied via XML integration, will be booked and confirmed automatically
- Manual Extras can be configured to display for specific destinations