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What's in this article:
- How does it work?
The SMS integrations technology offers the opportunity to notify customers via SMS text messages.
Customers lead busy lives and with inbox overload, it's easy for them to miss an important confirmation email.
Our technology can be integrated with third party, bulk SMS service providers, so that when an email is sent to a customer, they also receive a notification SMS message at the same time.
This personalises the communication process, and notifies the customer to check their inbox.
How does it work?
Identify the email within Trigger Emails, that you want to notify the customer of via SMS message
Configure the SMS message content
The SMS message will automatically be sent, at the relevant time