Customers connected to Wirecard

It has come to our attention that the payment merchant Wirecard, is filing for insolvency due to an accounting scandal.

 

Senior Management has advised that the payment preferences on your basket page, should be changed to 'Pay Offline only' as it is likely that you will not receive the funds if a payment is processed via Wirecard on your website.

 

If you require any assistance with doing this, please raise a support ticket and one of the team will be able to make this change for you.https://digitaltrip.zendesk.com/agent/tickets/new/2

 

If you would like a list of our supported payment merchants, please email your Account Manager georgie.tinker@kognitiv.com.