As of January 2021 our hosting tier prices will be increasing, this will also include any previous agreements.
Most customers start on Tier 1 hosting, £139 + VAT per month (per website). If their searches increase they will be moved onto a higher hosting Tier as per the below to cover the usage of the website.
The new Tier costs will be as follows:
- Tier 1 priced at £139
- Tier 2 priced at £199
- Tier 3 priced at £299
- Tier 4 (Dedicated) will be priced from £649 up to £849 for web and database dual purpose servers.
- Standard Webservice fees at £149
We have also repackaged how this service is named, as it delivers much more than just “hosting”. Going forward it will be referred to it as, Solution Platform Networking.
I have prepared two explanatory statements, one which explains what is included in the Solution Platform Networking charge and one that explains why this is different to just “hosting” which you can read below.
What does SPN deliver for my business?
A digital space for your travel technology solution to be stored in as part of the Kognitiv Network
A secure data store for your business information
A fully managed server set-up and configuration, no technical experience or management needed
An optimised network for travel designed to perform with our services
24/7 Monitoring and Alerting managed and handled by Kognitiv
DNS, IP and Mail services all managed with no configuration required
Why is SPN different to hosting?
Hosting on its own is not enough to run an effective travel solution, it only provides a space to put files
Hosting does not come with technical management, which means it must either be done by the client or paid for as an additional service
Hosting outside the Kognitiv Network will not benefit from the optimised network and will be slower performance-wise
Configuring, managing, and monitoring hosting set-ups can be costly, and time consuming
SPN delivers everything in one package, with no time commitment required from our clients
To find out the number of searches per month, this would need to be requested va the Finance Team. We wouldn’t recommend moving to Tier 2 or Tier 3 to increase speeds as these are just used as a search usage costing system and it would normally be Digital Trip who inform a customer they need to go up a Tier to cover the high volume of searches.